McGrath Veterinary Center is committed to protecting the privacy and confidentiality of personal information that we collect from our clients and website users. This Privacy Policy explains how we collect, use, and disclose your personal information.
Information We Collect
We may collect personal information from you when you visit our website, contact us through our website, or use our services. The types of personal information we may collect include:
- Name, address, and contact information (phone number and email address)
- Pet’s name, age, and medical history
- Payment information (credit card or bank account information)
How We Use Your Information
We use your personal information to provide you with veterinary services and to manage our business operations. Specifically, we may use your personal information for the following purposes:
- To communicate with you regarding your pet’s medical care
- To process payments for our services
- To send you promotional materials or newsletters (only if you have given us consent to do so)
Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
- To provide you with veterinary services (e.g., sharing your pet’s medical history with a specialist or referral hospital)
- To process payments for our services (e.g., sharing your payment information with our payment processor)
- To comply with legal obligations (e.g., sharing your information with law enforcement or regulatory authorities)
Third-Party Websites
Our website may contain links to third-party websites, which have their own privacy policies. We are not responsible for the privacy practices or content of these websites.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, and use. However, no transmission of data over the internet can be guaranteed to be completely secure, and we cannot guarantee the security of any information you transmit to us.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you become aware that a child has provided us with personal information, please contact us immediately at 818-796-4550.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page periodically to review any changes.
SMS Texting
Information We Collect
When you opt in to receive SMS messages, we collect:
- Your phone number
- Consent to send SMS messages
How We Use Your Information
We use your information to:
- Send you the SMS messages you’ve opted in to receive
- Provide updates, promotions, or other relevant content based on your preferences
Sharing Your Information
We do not share your phone number or SMS opt-in information with third parties for marketing purposes.
Your Rights
You can opt out of receiving SMS messages at any time by replying with “STOP” to any message we send you.
Data Security
We implement reasonable measures to protect your personal information from unauthorized access or disclosure.
Contact Us
If you have questions or concerns about our privacy practices, contact us at 818-796-4550..
Terms and Conditions (Terms of Service)
Effective Date: 1/14/2025
By opting in to receive SMS messages from McGrath Veterinary Center, you agree to the following terms:
1. SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from McGrath Veterinary Center for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out.
2. Message Frequency
You will receive monthly communications..
3. Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
4. Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message. Reply HELP for support. You may also contact us directly at 818-796-4550.
5. Liability
We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.
By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.
Contact Us
If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at 818-796-4550.
